A family removals firm, run by the same couple since 2002, with a 4.8-star rating, proper accreditations and a fleet with a genuinely charming logo on the side. We'd vouch for them personally: one of us spent a summer loading those vans, twenty years ago.

The website was where the trouble lived. Years of WordPress patches by a string of different web people had left around 35 links pointing at pages that don't exist, including the homepage's own "read our testimonials" button. Four separate testimonial pages showed identical content. A gallery plugin had quietly died, printing its own shortcode where photos should be. A draft note ("please confirm exact star count before publishing") had made it onto the live contact page. And on one town page, a comment box left open to bots had collected 33 spam comments of the sort you'd really rather a customer never saw. None of this is anyone at Alltime's fault; it's what happens when software is left in charge of itself.

Every page came with us. Same web addresses, a redirect map for the handful we merged, so twenty years of Google standing survives the move, which felt like the least a removals firm should expect from its movers. The design starts from their own wordmark, black Alltime, blue Removals, the yellow from the logo doing the small details, and their own photographs: the van outside the ivy-covered manor house earns the hero slot it always deserved.